Terms and Conditions

1. TERMS OF SERVICE

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Grant Assistant, Inc. (“Company”, “we”, “us”, or “our”), concerning your access to and use of the https://www.grantassistant.ai website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). The Company is a Delaware corporation and our registered office is located at 11428 Orchard Lane, Reston, VA 20190.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

As further explained in Section 10, by agreeing to these Terms you agree that any dispute arising from the use of the Site will be decided in binding Arbitration, in accordance with the terms and conditions provided below. In no case will disputes be decided by any court, jury trial, or class action, other than the Arbitration tribunal hereby indicated in these Terms, unless one of the exceptions apply.

By using the Site, you represent and warrant that:

You have the legal capacity and you agree to comply with these Terms;
You are not a minor in the jurisdiction in which you reside;
You will not access the Site through automated or non-human means;
You will not use the Site for any illegal or unauthorized purpose; and
Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those who access the Site from locations outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

The materials on the Site are provided “as is.” The Company and its affiliates make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Any documents you make using the Services are yours, and it is your responsibility to be sure they reflect your intentions and are binding under applicable law. Further, neither the Company nor its partners warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the Site or otherwise relating to such materials or on any sites linked to the Site. The foregoing disclaimers of warranties do not apply to North Carolina consumers.

These Terms remain in full force and effect while you use the Site. In the event of a distribution denial of service (“DDoS”) attack, hacking, or any cybersecurity threat, or if we discover or reasonably believe the Site or its users are at risk, we reserve the right to, in our sole discretion, deny access to and use of the Site (including blocking certain IP addresses), without notice or liability.

If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name or the name of any third party, even if you may be acting on behalf of that third party. In addition to terminating or suspending your account, we reserve the right to pursue appropriate legal action, including but not limited to civil, criminal, and injunctive redress.

If you have entered into a separate Master Subscription Agreement (“MSA”) with us, the terms of that MSA also apply to your use of the Site, in addition to these Terms. In the event of any direct conflict between the MSA and these Terms, the conflicting provisions will be interpreted in good faith to best reconcile the two documents, and neither document automatically prevails over the other.

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2. IMPORTANT DISCLAIMER

THE COMPANY IS NOT A LAW FIRM, AND WE DO NOT PROVIDE LEGAL ADVICE OR REPRESENTATION. NO ATTORNEY-CLIENT RELATIONSHIP IS FORMED BY YOUR USE OF THE SITE OR ANY OF OUR SERVICES. ALL INFORMATION ON THE SITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS A SUBSTITUTE FOR LEGAL ADVICE FROM A QUALIFIED ATTORNEY. THE COMPANY IS NOT A TAX, INVESTMENT, OR ACCOUNTING FIRM AND DOES NOT PROVIDE TAX, FINANCIAL, OR ACCOUNTING ADVICE. WE RECOMMEND YOU CONSULT QUALIFIED TAX, FINANCIAL, OR ACCOUNTING PROFESSIONALS FOR ADVICE SPECIFIC TO YOUR CIRCUMSTANCES.

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Site during downtime or discontinuance.

Any new features, enhancements, or services added to the Site will be subject to these Terms, unless otherwise specified. By continuing to use the Site after such changes or new features are introduced, you agree to be bound by any additional terms that may apply to them.

EXCEPT AS EXPRESSLY PROVIDED IN ANY APPLICABLE MSA, THE SITE AND ALL CONTENT, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRANT ASSISTANT, INC. MAKES NO REPRESENTATIONS OR GUARANTEES THAT THE SITE OR ITS CONTENT WILL BE ACCURATE, COMPLETE, OR RELIABLE. YOUR USE OF THE SITE IS AT YOUR OWN RISK.

We reserve the right, but not the obligation, to:

Monitor the Site for violations of these Terms;
Take appropriate legal action against anyone who violates the law or these Terms;
In our sole discretion, refuse, restrict access to, or disable any of your Contributions;
Remove from the Site or disable all files and content that are excessive in size or burdensome to systems; and
Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate proper functioning.

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3. USE LICENSE

By using the Site, we grant you a license, not a transfer of title, and under this license you are prohibited from:

Systematically retrieving data or content from the Site to create or compile, directly or indirectly, a collection, compilation, or database without our written permission.
Tricking, defrauding, or misleading us or other users to obtain sensitive account information (e.g., passwords).
Circumventing, disabling, or otherwise interfering with security-related features of the Site.
Disparaging, tarnishing, or otherwise harming us or the Site, using information from the Site to harass another person, or submitting false reports of abuse.
Using the Site in a manner inconsistent with any applicable law or regulation.
Engaging in unauthorized framing of or linking to the Site.
Uploading or transmitting viruses, Trojan horses, or any other material that interferes with uninterrupted use of the Site.
Engaging in any automated use of the system, such as scripts or data mining tools, except as specifically authorized.
Attempting to impersonate another user or person.
Uploading or transmitting any spyware, cookies, or similar devices without appropriate disclosures and consents, where required by law.
Interfering with or creating an undue burden on the Site or the networks connected to the Site.
Deciphering, decompiling, disassembling, or reverse-engineering any software comprising or in any way making up the Site.
Collecting email addresses or usernames for the purpose of sending unsolicited messages.
Using the Site to advertise or sell goods and services without our prior written approval.

This license shall automatically terminate if you violate any of these Terms and may be terminated by the Company at any time.

Furthermore, your use of the Site may require you to enter personal, confidential or proprietary information concerning a third party. You represent and warrant that you have (i) obtained all rights and permissions from any third party necessary to use the Site and to grant the rights to the Company to use such information in providing the Site; and (ii) that your use of any third party personal, confidential, or proprietary information does not and will not violate any privacy rights, intellectual property rights or any other rights of any third party.

You agree not to collect, process, or store any Sensitive Personal Information (as defined below) using the Site or Content. You agree not to transmit, disclose, or make available Sensitive Personal Information to us or to any third-party providers. “Sensitive Personal Information” means an individual’s financial information, data concerning an individual’s sexual behavior or sexual orientation, medical, or health information protected under any health data protection laws, biometric data, personal information of children protected under any child data protection laws (such as the personal information defined under the U.S. Children’s Online Privacy Protection Act (“COPPA”)) and any additional types of information included within this term or any similar term (such as “sensitive personal data” or “special categories of personal information”) under applicable data protection or privacy laws.

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4. AI SERVICES

YOU UNDERSTAND THAT THE SITE INTEGRATES ARTIFICIAL INTELLIGENCE FEATURES OR FUNCTIONALITIES (COLLECTIVELY, “AI SERVICES”). THE FOLLOWING TERMS APPLY TO YOUR USE OF THESE AI SERVICES:

You may not attempt to discover, extract, or gain access to any underlying components of the AI Services, including but not limited to models, algorithms, or weights. This prohibition includes disassembling, decompiling, or otherwise reverse-engineering the AI Services.

You may not use web scraping, data harvesting, or any similar method to obtain data or content from the AI Services, except where expressly permitted in writing by Grant Assistant, Inc.

You may not use or incorporate any output or data generated by the AI Services to create, train, or improve (directly or indirectly) any other AI service or model, unless you have received prior written permission from Grant Assistant, Inc.

By using the AI Services, you understand and agree that Grant Assistant, Inc. may process, monitor, and store any content or input you provide, as well as the corresponding output generated by the AI Services, in accordance with our Privacy Notice and any applicable provisions of the MSA. This processing is for the purpose of providing and improving the AI Services, as well as preventing or identifying misuse.

You are solely responsible for any third-party claims arising from or related to your use of the AI Services, including but not limited to claims of copyright infringement, trademark violations, or other disputes.

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5. LIABILITY LIMITATIONS

To the fullest extent permitted by law, in no event shall the company, its affiliates, or its licensors be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits or lost data, arising out of or related to your use of the site or any services, even if we have been advised of the possibility of such damages. Where permitted by law, our total liability to you for any claims arising from or related to these terms or the site is limited to the amount you paid, if any, for accessing the site in the twelve (12) months before the event giving rise to the liability. If different or additional limitations on liability are set forth in the MSA, those terms shall control in the event of conflict. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential, punitive, or incidental damages, these limitations may not apply to you.

You agree to defend, indemnify, and hold harmless the Company, its affiliates, employees, agents, and licensors from any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorneys’ fees) arising from or related to: (a) your use of the Site in violation of these Terms; (b) your breach of these Terms; (c) any infringement or misappropriation by you of any third party’s rights; or (d) any violation of applicable law or regulation.

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6. REVISIONS AND ERRATA

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other details. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time without prior notice.

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7. LINKS

The Site may link to or integrate with third-party services that are not operated or controlled by the Company. The Company has not reviewed all of the websites linked to its Site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Company of the website to which the link leads. We are not responsible for the content, policies, or practices of any third-party websites or services. Your use of any third-party services is at your own risk and may be subject to additional terms and conditions imposed by those third parties.

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8. SITE TERMS OF SERVICE MODIFICATION

The Company may revise these Terms at any time without prior notice to you. Any changes to these Terms will be reflected on this page and will become effective immediately upon posting. If we make significant changes to these Terms, we will notify you of the changes, either by putting up a banner on the Site or, if you are a registered user, by email. By continuing to use the Site, you are agreeing to be bound by the then-current version of these Terms. Please check the last updated date at the top of these Terms to determine if there have been any changes since you have last reviewed these Terms.

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9. NOTIFICATION PROCEDURES

The Company may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice or through conspicuous posting on the Site, as determined by the Company in our sole discretion. The Company shall not be responsible for any automatic filtering that you or your network provider may apply to email notifications we send to the email address you provide us.

Our mailing address is 2041 East St, PMB 615, Concord, CA 94520.

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10. DISPUTE RESOLUTION BY BINDING ARBITRATION

Please carefully read this part of the Terms. It contains important information about how disputes, claims, and controversies in relation to the use of the Site shall be resolved. If you don’t understand the meaning or extent of this provision, you should seek the opinion of independent counsel.

It is our goal to resolve through negotiation any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Site. In case we fail to reach a resolution of the dispute, claim or controversy, you and the Company agree to submit the dispute to binding arbitration, in accordance with the terms and conditions set forth below (the “Arbitration Agreement”).

Arbitration is a much less formal dispute resolution process in which no judge or juries will adjudicate or find the facts in dispute. Arbitration uses a neutral arbitrator to give the final decision (technically called an “award”), has a much simpler discovery process, and is subject to very limited review by the courts. Additionally, arbitration awards are normally not appealable, and, therefore, it is normally a faster and less expensive method of dispute resolution.

Binding Arbitration and Rules: You and the Company agree that any controversy or claim arising out of or relating to these Terms or the Site, or the breach thereof, shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and Consumer Arbitration Rules and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. You can find the AAA arbitration rules and forms on their website: consumer arbitration rules, commercial arbitration rules, and consumer filing forms. You can also call the AAA for further information at 1-800-778-7879. These Terms may change the AAA rules expressly or by necessary implication. The Federal Arbitration Act shall govern the interpretation and applicability of this Arbitration Agreement. Further, You and the Company agree that the United Nations Convention on Contracts is excluded and not applicable to this relation.

Arbitration Initiation: The Party initiating the proceedings must provide a written notice to the other Party in accordance with the AAA rules and forms. You can find the AAA arbitration rules and forms on their website: consumer arbitration rules, commercial arbitration rules, and consumer filing forms. The written notice must be addressed to Grant Assistant, Inc., Attn: Legal Dep’t, 2041 East St, PMB 615, Concord, CA 94520.

Single Arbitrator: Claims shall be heard by a single arbitrator, unless both Parties expressly agree otherwise. The arbitrator will be selected by the Parties from the AAA’s roster of consumer dispute arbitrators, and if the Parties fail to agree on the arbitrator appointment the AAA rules will govern the arbitrator’s choice.

Venue: The place of arbitration shall be New York City, New York. Hearings will take place pursuant to the standard procedures of the Commercial Arbitration Rules that contemplate in-person hearings.

Arbitrator Limitations: To the maximum extent permitted by law and coherent to these Terms: (i) the arbitrator will have no authority to award punitive or other damages not measured by the prevailing Party’s actual damages, except as may be required by statute; (ii) the arbitrator shall not award consequential damages in any arbitration initiated under this section; (iii) any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount.

Class Action, Jury and Bench Trial Waiver: You and the Company hereby agree that in no circumstance any dispute, claim, or controversy between the Parties will be subject to a jury or bench trial in any court or tribunal. Both Parties, therefore, renounce the right to jury trial. Furthermore, You and the Company expressly waive any rights to join a class action, as a plaintiff or class member, and that unless both Parties expressly agree, the arbitrator will not be allowed to consolidate more than one person’s claims in the arbitration proceedings.

Fees: Each Party has the responsibility to pay the filing fees, administrative expenses and arbitrator fees in accordance with the effective AAA rules. If your claim for damages does not exceed $75,000 and is not ruled as frivolous or based on improper purpose (as set forth in the Federal Rules of Civil Procedure 11(b)) by the Arbitrator, the Company will pay all such fees.

Award: The award shall be rendered in accordance with the AAA rules timeframe. Any award: (i) will be limited to the Parties in the dispute; (ii) will not affect third parties; (iii) will include findings and conclusions; (iv) will not be appealable; (v) will be coherent to these Terms. The Company waives the right to recover expenses and attorney fees if it prevails in the arbitration procedure.

Exceptions: You and the Company retain the rights to initiate proceedings in any court or tribunal in order to obtain injunctive or equitable relief to protect intellectual property rights, both actual and threatened violations. Further, each Party retains the right to initiate proceedings in small claims courts.‍
Miscellaneous: This Arbitration Agreement will be in full force and effect after the termination of these Terms, meaning that it will continue to govern the dispute resolution for the Parties. Except as may be required by law, neither a Party nor an arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties.

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11. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws as well as other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site for your information and personal, non-commercial use only.

We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site. Provided that you are eligible to use the Site, you are granted a limited right to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. You also have the right to use the Site to create materials using your inputs and data, (e.g. grant proposals), and you may download those creations. All rights not expressly granted are reserved to us.

Except as otherwise set forth in these Terms or the MSA, no license or right to use any Content or Marks is conferred to you. All rights not expressly granted herein or in the MSA are reserved by Grant Assistant, Inc.

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12. SUPPORT TERMS

Company will provide technical support via telephone and electronic mail on weekdays from 9:00 am to 6:00 pm Eastern Time, (excluding Federal Holidays) (“Support Hours”). You may initiate helpdesk tickets during Support Hours by calling +1 276 533 8680 or any time by emailing support@grantassistant.ai.

We will respond, at least with an acknowledgment, to all helpdesk tickets within one (1) business day and will use commercially reasonable efforts to resolve all helpdesk tickets within three (3) business days.

Any personal data that you share with our support team will be handled in accordance with our Privacy Notice.

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13. USER CONTRIBUTIONS

Our Site may allow you to post, upload, submit, or otherwise provide content or materials of any kind—including but not limited to questions, comments, feedback, ideas, suggestions, or other information (collectively, “Contributions”). Any portion of such Contributions that you provide to us is governed by these Terms and our Privacy Notice.

All Contributions you provide on or through the Site (including any intellectual property or other proprietary rights therein) will become our sole and exclusive property immediately upon submission. To the extent ownership in any such Contributions does not automatically vest in us, you hereby assign and transfer all rights, title, and interest in and to the Contributions to us.

You waive all moral rights (or similar rights) in any jurisdiction to the extent permitted by applicable law. You also warrant that you have all rights necessary to grant these rights to us.

You acknowledge and agree that any Contributions are provided voluntarily and that you will not be entitled to any compensation, credit, or payment from us, regardless of how we use your Contributions.

If you include personal data (your own or that of any other individual) within your Contributions, you represent and warrant that you have the right to do so and that such data may be processed by us as described in our Privacy Notice.

Where applicable, you may exercise certain your rights provided by law (e.g., GDPR, CCPA, or other state-provided rights) with respect to personal data contained in your Contributions. Please refer to our Privacy Notice and contact us at privacy@grantassistant.ai to exercise these rights.

You represent and warrant that your Contributions:

Are not false, inaccurate, or misleading;
Are not used to harass or threaten others, nor to promote violence;
Do not violate any law, regulation, or third-party rights (including privacy or publicity rights);
Do not violate these Terms or link to material that does.

You are solely responsible for the content and legality of your Contributions. You agree to indemnify and hold us harmless from and against any loss, liability, claim, or demand arising out of or in connection with your Contributions.

We reserve the right to remove or delete any Contributions at our sole discretion, including for violation of these Terms. Use of the Site in violation of these Terms may also result in suspension or termination of your access or account.

We welcome your feedback about the Site. Any suggestions or other feedback you submit to us—whether submitted through a designated feedback mechanism or otherwise—are treated as Contributions and governed by the ownership and license terms above.

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14. MISCELLANEOUS

We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including but not limited to acts of God, natural disaster, war, terrorism, labor disputes, governmental actions (“Force Majeure”).

If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the Site.

You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms.